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  1. #1
    Awaiting Moderation
    Join Date
    Dec 2017
    Posts
    2

    Unhappy smartguard error

    I get this error when trying to log in :"important smartguard files could not be downloaded. The game will not start. check your internet connection settings". I turned off all protection from antivirus and firewall, reinstall the game , patch but nothing seems to work. If anyone can help me fix this error please write me. Thanks.

  2. #2
    Awaiting Moderation
    Join Date
    Dec 2017
    Posts
    2
    i managed to fix it finally. This is what i did, in the exact order : delete smartguard folder from C/programdata , reinstall game, repatch, turn off antivirus and start game. i did all of this before but not in this order.

  3. #3
    L2 Admin
    Join Date
    Aug 2011
    Location
    Liberec
    Posts
    2,731
    Nice work, I`ve never heard about this problem. It was always fixed in FW settings. Thx for info!
    The ideal way to contact us is directly on our FB.

 

 

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